Microsoft Account We Cant Look Up This Email Address Right Now Please Try Again Later

I've forgotten my Hotmail countersign, and I no longer accept admission to the phone number I set up on the account when I created it years ago. What do I do?

I get so many variations of this question.

The almost mutual scenario is travel. If there's something "dissimilar" about your attempt to sign in — and being in a different state qualifies — Microsoft at present often requires that fifty-fifty if you know your countersign, you must provide additional security confirmation. Commonly, that's a lawmaking sent to your phone or alternating e-mail address.

I cannot stress this enough:

It is critical that you keep your recovery information up to engagement.

Not doing then is by far the fastest manner to lose access to your business relationship — forever — should something go wrong. It's also a style to end up unable to admission your email while traveling.

While many feel that the approach is somewhat ham-handed on Microsoft's part, the reality is they're fighting an incredibly difficult problem: business relationship theft.

I'll review the steps I believe yous need to take, and explicate why this is happening.

I know my password, just…

Nearly anybody who comes to me with this or a similar trouble is convinced that they know their password, and that they're typing everything in correctly, yet they withal cannot log in. Either through an business relationship hack, simply being incorrect about being correct, or being faced with that additional security step from Microsoft, they're blocked from logging in.

On top of that, they exercise not (possibly temporarily, while traveling) take access to whatever of the accounts or phone numbers they set up every bit alternates on their Microsoft account (whatsoever Outlook.com account, including Hotmail). Thus, when the login process attempts to transport a verification code to i of those accounts or numbers, it can't be fetched.

At that point, the simply approach I'm enlightened of is to begin the account recovery process.

Business relationship recovery without a password

Annotation that not all recovery mechanisms may be bachelor in for all accounts. Not just do things alter, just exactly which will exist available may depend on your account settings, and peradventure even where you're located.

After entering your electronic mail address at the outlook.com sign-in screen, you're prompted for your password.

Microsoft account password dialog.

Click on Forgot password? for a list of ways to get a security code to prove your identity.

Microsoft account recovery request where to send the security code.

This is recovery data that you previously set upward in your account configuration. In my case, I take two email addresses, besides as a phone number with text and voice message options.

Assuming y'all didn't set up recovery information, or lost admission to those you previously configured, click on I don't take whatever of these. You may then be given the opportunity to enter a previously established recovery code.

Microsoft account recovery lawmaking options.

Bold yous don't take ane, click on No.

Go on beneath at Recover your account.

Additional verification, even with a countersign

As I mentioned, specially when travelling, Microsoft may require boosted verification even after you lot provide the correct password when signing in. When this happens, an additional dialog appears.

Microsoft account recovery: additional verification required.

Assuming yous no longer or don't currently accept admission to the listed alternate email address(es) or phone numbers, select "I don't take these any more". The "Send code" button will change to Verify online;  click that.

Recover your account

The recovery procedure now switches to a possibly manual account-verification procedure.

Microsoft business relationship recovery: showtime manual account recovery. (Click for larger image.)

Y'all once once again provide the electronic mail accost of the account to which you are attempting to proceeds access, every bit well as another email accost at which you can be contacted. This 2d email address tin be whatsoever account to which you currently accept access.

Click Next. You lot may exist sent a code to the second email business relationship, which you'll enter to verify yous have admission to information technology. You'll so be presented with a page requesting an assortment of information.

Microsoft account recovery information request.(Click for larger image.)

This page asks you to provide every bit much information every bit you lot can most the business relationship, including:

• Your name and nascence appointment.
• Your location.
• The answer to your security question(s), if you lot had one or more than set up.
• Other passwords you may accept used on this business relationship in the past.
• The subject lines of any emails you may have sent recently.
• The names of any folders yous've created in your account.
• The email addresses of whatsoever contacts to which you've recently sent electronic mail.
• Billing information, including a credit card, if yous have whatsoever associated with the account.

The goal here is to provide enough data to prove you are who yous say y'all are: the rightful business relationship holder.

And again, it's important to provide as much data as possible.

Once y'all've done so, click Submit.1

Now you wait.

The information is submitted to Microsoft, and something happens. What that something is we don't know, only I would presume it's a combination of mostly automated attempts to verify the information that you've submitted against the account. I say "by and large" automatic, because I would assume that some need homo verification.

If yous've given plenty information, and that data itself is enough for the system to trust that yous are the correct account holder, you lot'll be emailed a password reset link.

If not, you'll become something like this:

Microsoft account recovery failure notice.

The "best choice" listed is pretty much your but option at this point: go back to the business relationship information form and provide boosted and more accurate information.

Of import: if you cannot do this, I know of no style to proceed and regain access to the account at this time. I cannot aid yous.

Why all this hassle?

It may be hard to accept, but all of this is for your protection. Seriously. This process has probably already prevented your account from being hacked in the by.

Business relationship hacking and theft is a huge problem. For some reason, Microsoft accounts have been prime targets for hackers for years. Microsoft has responded with these measures to keep hackers out and legitimate account owners in.

From their perspective, it'south better to lock you out than erroneously allow a malicious hacker in. I'd have to agree: I'd rather no one be able to access my account if the alternative is the possibility a hacker might.

Avoiding this hassle is simple: you must keep your recovery data up to date. Without information technology, you may not be able to evidence that you're the legitimate business relationship possessor.

The multi-day delay

Upon regaining access to an business relationship, or sometimes earlier being able to access an account being recovered, Microsoft will sometimes enforce a delay of up to 30 days.

Equally frustrating as this can be, it's some other security measure designed to keep your account safe.

When you brand a change to an business relationship — like resetting its countersign or changing the recovery electronic mail or phone — Microsoft sends a notification to the former accost. This message too allows the change to be aborted.

If you are non in the procedure of making the change yourself, this delay gives yous 30 days to tell Microsoft "Information technology's not me, it'due south a hacker. Disallow the change."

If you lot are in the process of making the change, or even simply trying to log in, I concord information technology tin can exist abrasive.

My recommendation

If you can get into your business relationship again, or if yous terminate up setting up a new Hotmail/Outlook.com account, please:

• Make sure you have a recovery electronic mail address associated with it. I recommend using a different service — the bug with overseas travel that might cause hassles on your Microsoft account could also crusade those same hassles on the recovery account if information technology's too a Microsoft account.
• Brand certain your recovery business relationship remains current and active. Log into information technology from time to time to keep it open, even if you use it for null else.
• Consider setting upward a recovery code.
• Set upward a mobile number, or even employ a smartphone app if you take one, so as to provide fifty-fifty more recovery options.
• Set up more than than ane recovery pick. You'll note in my case account I hadtwo different email addresses in improver to a telephone number.

And above all, call up to keep all that upwards to date.

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Source: https://askleo.com/how-do-i-get-into-my-hotmailoutlook-com-account-if-i-dont-have-the-recovery-phone-or-email/

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